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Store Policies

CONTACT US:
If you have any questions, problems or concerns, please contact us.

OUR PROCESS:

Our beautiful bling shirts and accessories are made by hand in our Fort Worth, Texas office.  We use only the finest materials and pay great attention to detail to make every shirt just the way you want it. We design all of our own designs (unless otherwise noted), cut the glitter using professional cutters, add rhinestones by hand and press the designs on the shirts using the best heat presses available. We take great pride in our work and promise that you will receive a beautiful bling shirt that you can wear for years to come.

RUSH ORDERS:
We do not believe in charging for rush orders. If you need your shirt by a certain date, please feel free to contact us to see if we can make that happen for you. If our volume allows for us to rush your order, we will do so to make you happy but never charge you a fee for it.

SHIPPING:
We want you to have your order as soon as possible. Please keep in mind that your shirt is customzied and made to order just for you! You will not be able to shop anywhere else and find our exact design on the quality of shirts that we offer. Please see our Shipping & Turn Around Times for more information.

TO PLACE AN ORDER:
You may place your order 24 hours a day, 7 days a week with us on this website. If you have any problems with the order process, please contact us.

TO CHANGE YOUR ORDER:
We encourage you to double check your order before placing it, but understand that you may need to make a change after the fact. If you need to make a change, you must contact us within 24 hours by email. After 24 hours, we can not guarantee your order can be changed. Please ask all questions prior to placing your order.

ORDER CANCELLATIONS:
You will need to contact us by email to see if your order has been started. If your order has not been started, we will cancel and refund your order.  If your order has been started and you still desire to cancel it, you will be refunded your order minus a $15.00 cancellation fee.

COUPONS & PROMOTIONS:
We love using coupons and offering them to our wonderful customers! To redeem coupon codes online, you must enter your coupon code in your shopping cart while checking out. Your price will adjust with the use of a valid coupon code. Coupon codes and promotions cannot be combined with any other promotion, coupon or group discount. No adjustments on previous purchases. Coupons and promotions offered may be modified or discontinued at any time without notice. Please Note: If you do not use your coupon code at check out, you will not receive the discount.

BACK ORDERED & DISCONTINUED BLANK SHIRTS:
We try very hard to keep ample supplies of all shirt styles and sizes on hand. However, every so often we find ourselves out of stock. We will make every effort to contact you if the product you ordered is temporarily out of stock or discontinued. In either case you can substitute another item of equal or lesser value or receive a full refund.

PRICING:
All prices, special offers and sale pricing appearing on the website are subject to change without prior notice. At All Star Custom Bling, we are committed to providing our customers with the best quality products at very reasonable prices. We do our best to maintain the low prices; however, there are things beyond our control that will cause periodic price increases. We do not offer price adjustments on purchases due to changes in special offers, sale items or increase in selling price.

DESIGN REQUESTS:
We love design requests! Simply contact us and give us the details. There hasn't been very many times that we couldn't come up with just the right design.

MISTAKE ON YOUR ORDER:
We want to make all of our customers as happy as possible! Although it is rare, if we make a mistake with your order, we will make you a new shirt or refund your money. Once you contact us and let us know that we made a mistake with your order, we will ask you to please send us a picture by email. We use this for training purposes.

FEEBACK & REVIEWS:
We value your feedback. Please feel free to send us an email or leave a review on the shirt page. We love to hear from our customers and we use the feedback to make us better at what we do.

REFUNDS & EXCHANGES:
Please make sure you check your customization instructions, shirt design, shirt style and size chart prior to ordering. Your order is customized and made just for you and cannot be resold. We do not offer exchanges or refunds if you order the wrong size, shirt style, shirt color, glitter colors or you made an error with your customization information. Please be sure that you check all spelling!

QUESTIONS:
Please ask all questions prior to ordering or check our FAQS or policy sections.

SOCIAL MEDIA:
Please do not ask ordering questions via social media, such as Facebook or Twitter. We do not answer customer questions in a public format.

In addition, the following actions are prohibited on all of All Star Custom Bling social media pages and in public formats:
  • Rude comments or language.
  • Name calling, whether it is directed at us or at another user.
  • The use of profane, offensive, or violent words.
  • Spam or link baiting via comments and posts.
  • Commercial solicitations or promoting a competitor.
  • Posting personal or contact information that is public.
  • Discussions of illegal activity.
  • Hateful or discriminatory comments.
If you violate any of these polices, your comments will be deleted and your account will be canceled with us.

OUR RIGHT TO CANCEL & REFUND YOUR ORDER:
We reserve the right to cancel and refund your order if any of the following actions take place:
  • You mistreat or threaten any of our staff by email, social media or phone.
  • You threaten us with leaving a bad review even though we don't deserve one.
  • Send us nasty emails with offensive or violent words.
  • We cannot complete your order for any reason.
LAST BUT NOT LEAST:
Thank you for being one of our wonderful customers! If you have any questions, please contact us. We will do everything in our power to make you a happy & satisfied customer!